Privacy Policy

This Privacy Policy describes how Keyframe ("Keyframe", "we", "us") collects, uses, and shares information when you use our website, iOS app, and related services (the "Service").

This policy is intended as a general, transparent description for a small software service and is not legal advice.

Account and contact data: information you provide to create or manage an account, such as email address and profile details.

Content data: videos, links (including YouTube links), transcripts, captions, clip selections, and other content you submit or generate through the Service.

Usage and device data: app events, session details, approximate location derived from IP, browser/app version, device type, and performance diagnostics.

Transaction data: subscription status, plan type, and payment-related metadata from app stores or payment providers (we generally do not receive full card numbers).

To provide core functionality, including ingesting long-form content, generating clips, captions, and related outputs.

To operate, secure, and improve the Service, including troubleshooting, quality monitoring, and product development.

To communicate with you about account, support, updates, and policy changes.

To enforce terms, prevent abuse, and comply with legal obligations.

We may use automated and AI-assisted systems to process your submitted content and produce clip suggestions, captions, and formatting outputs.

Automated results may be imperfect; you are responsible for reviewing outputs before publishing or relying on them.

We may use analytics and similar technologies to understand feature usage, measure performance, and improve user experience.

Depending on your device and browser settings, you may be able to limit certain analytics or tracking behaviors.

Service providers: hosting, infrastructure, analytics, support, and payment-related vendors that process data on our behalf.

Platform integrations: third-party services you connect or reference (for example, YouTube links and App Store systems) according to your usage.

Legal and safety: when needed to comply with law, enforce rights, or protect users, Keyframe, and the public.

Business changes: in connection with mergers, acquisitions, financing, or asset transfers, subject to applicable confidentiality and legal constraints.

We retain information for as long as reasonably necessary to provide the Service, maintain records, resolve disputes, and meet legal or security obligations.

Retention periods vary by data type, usage context, and legal requirements.

Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain personal information.

You may also have rights to object to some processing or withdraw consent where processing is based on consent.

To submit a privacy request, contact: [Insert Contact Email]. We may need to verify your identity before acting on requests.

The Service is not directed to children under 13 (or older where required by local law), and we do not knowingly collect personal information from children in that age range.

If you believe a child provided personal information, contact us and we will take appropriate steps.

Your information may be processed in countries other than where you live, which may have different data protection laws.

Where required, we use appropriate safeguards for cross-border data handling.

We use reasonable technical and organizational safeguards designed to protect personal information, but no system can be guaranteed 100% secure.

If you use Keyframe through Apple's App Store, billing and certain account data may be managed by Apple under Apple's own privacy terms.

Third-party services linked through the Service operate under their own policies and terms.

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.

Continued use of the Service after an update indicates acceptance of the revised policy, where permitted by law.

For privacy questions or requests, contact: [Insert Contact Email].